Refund Policy

We will fully refund tickets upon request up to 14 days before an event. If you request a refund less than 14 days before an event, we’ll do our best to re-sell your ticket(s) to the waiting list and refund you if successful.

Please email us at with your order number if you need to request a refund.

In the unlikely case that an event is cancelled by Equin Limited, all ticket holders will be entitled to a full refund.